Our Process
Design Intelligence® is the lens through which we generate human-centered solutions. It’s the nexus of how we define, create, and deliver products and services – grounded in the understanding of the people who use them.
■ Design Intelligence® / Integration
human-centered design evolved
What’s Different About Our Approach?
We integrate all facets of our client’s mission organization, technical environment, data architecture, and security mandates into our implementation so we are better able to identify the real challenges (historical and real-time) and potential opportunities before diving into a technology solution.
At Steampunk, there are two driving principles for delivery to our clients—speed and quality. Often, these two dimensions of project delivery are at odds with one another, meaning to go fast you sacrifice quality, or to get high quality it takes much longer. Through delivery to our clients, we have found that by integrating our Agile process management, DevSecOps tools and techniques, and our Human-Centered Design approach, we achieve extremely fast delivery of a high-quality product. We call this approach Design Intelligence® (DI). Design Intelligence® is the lens through which we generate human-centered solutions. It’s the nexus of how we define, create, and deliver products and services – grounded in the understanding of the people who use them.
DI brings together proven commercial techniques, tools and processes to establish an integrated framework that delivers high value mission solutions to the government faster and with better results in terms of user acceptance and adoption. Steampunk follows our DI framework to perform work no matter which of our core competencies are being delivered, with a focus on blending world-class designers with best-in-class technical expertise. Whether it’s Salesforce, Software Engineering, IT Operations, Data Exploitation, and Cybersecurity work being performed, our goal is to deliver high quality capabilities with speed for mission impact.
When integrated, these activities, tools and methods become a fluid operations model that engages the users at the core of the challenge statement along with appropriate stakeholders to ensure the solutions being delivered are meeting the needs of all parties, that they are practical, secure, productive, and will deliver measurable mission impact.
Principled Approach
integration at work
Design Intelligence® Studio
Steampunk’s Design Intelligence® Studio was created to host integrated teams of designers, engineers, technologists, strategists, end-users, and stakeholders to define and develop impactful solutions by incorporating human-centered methods from discovery through delivery. Within the studio are several different work areas tailored to fit different team sizes and collaboration styles. The space includes several full-size whiteboard walls and presentation monitors, a dedicated workshop room that accommodates up to thirty participants, a formal conference room, open seating worktables, four scrum-team demo rooms, casual soft seating meeting areas, a kitchen, and outdoor patio space. It also hosts a 44” plotter to enable large format printing for journey maps and service blueprints. Along with our physical design studio, Steampunk has established a virtual studio capability, using innovative digital tools like Mural to enable our teams to continue collaborating with our clients regardless of physical location.
what we do best
Integrated into Delivery
We bring together Agile, DevSecOps, and Human-Centered Design techniques to provide the best of each, resulting in a delivery approach that brings speed, transparency, flexibility and technical excellence, all while keeping users and stakeholders at the core of our solutioning.
Taking an integrated, holistic, and human-centered approach to delivery ensuring our solutions are grounded in the understanding of the people impacted most.
Helping our clients use Software-as-a-Service platforms to transform the way they serve their customers and achieve their missions.
Since the early days of our company’s history, cybersecurity has been, and will continue to be, a critical mission we serve in defense of our clients, our nation and her interests.
Helping our clients capture, process, store, and exploit, the value of data, in support of strategic, and tactical decision making, and stronger mission achievement.
Bringing together development, operations, and security professionals to bring capability to the mission and embrace cultural change for organizational transformation.